Accounts

Faults & Returns
If your Family Zone product doesn't perform correctly or is damaged in transit we promise to repair or replace it.  Within the first 30 days of use i...
Fri, 24 Jul, 2020 at 4:13 PM
Feature Guide: Subscriptions
A Family Zone subscription is a contract between you and us which will include a minimum contract period, periodic charges and so on. The terms and cond...
Fri, 19 Jun, 2020 at 3:32 PM
Billing
The Family Zone offers services on Subscription Plans paid through credit card Direct Debit arrangements. Plans are billed in either monthly o...
Mon, 5 Sep, 2016 at 4:17 PM
Feature Guide: Apple App Store Subscriptions
Family Zone allows customers who have the iOS (Apple) Family Zone app installed on a parent’s device to purchase a Premium subscription through the Apple Ap...
Wed, 26 Aug, 2020 at 11:39 AM
Promotion: FREE Trial
Status: Active Offer Get a Standard Family Zone plan and a Cyber Expert for FREE during the designated trial period. Applicable trial pe...
Wed, 31 Aug, 2016 at 5:17 PM
Promotion: Online Money Back Promise
Status: Active Offer Buy a Box or FZ ONE mobile device from Family Zone and return it within 30-days of purchase for a full refund.  To receiv...
Tue, 28 Apr, 2020 at 10:20 AM