Consumer How Tos

How to: ignore a To do
Through your web account or the Family Zone app installed on a parent’s device: Log into your online account or Family Zone app installed on a parent’s d...
Tue, 9 Jun, 2020 at 10:44 AM
How to: end a Quick Time Change
To end a Quick Time Change through your online account Log into your online account Click on the user who you want to end the Quick Time Change for  ...
Tue, 9 Jun, 2020 at 10:49 AM
How to: add a Safe WiFi network
To add a Safe Wifi network through your online account Sign in to your online account Click on Settings  Click on Family Zone  Under the heading...
Tue, 9 Jun, 2020 at 10:51 AM
How to: remove a Safe WiFi network
To remove a Safe Wifi network through your online account: Sign in to your online account Click on Settings  Click on Family Zone  Under the hea...
Tue, 9 Jun, 2020 at 10:52 AM
How to: check safe WiFi networks in Family Zone installed on a child’s device
To check Safe WiFi networks in Family Zone installed on a child’s device: Open the Family Zone app on your child’s device Click the cog in the top rig...
Tue, 9 Jun, 2020 at 10:53 AM
How to: request a Quick Time Change
To request a Quick Time Change in the Family Zone app for iOS (Apple) or Android installed on a child’s device: Open the Family Zone app installed on a c...
Tue, 9 Jun, 2020 at 10:58 AM
How to: un-mute To do notifications
To un-mute To do notifications through your online account Log into your online account  Click Settings Click To do settings Click UNMUTE on the...
Mon, 7 Sep, 2020 at 11:31 AM
How to: turn off filtering outside of school time
To turn off or on filtering during a particular access period via your online account: Sign in to your online account Click on the user who you want t...
Mon, 5 Oct, 2020 at 10:25 AM
How to: check a site’s web category
To check a site’s web category: Sign into your online account through a web browser Click on Insights in the right hand menu Click on Website check...
Thu, 2 Jan, 2020 at 1:44 PM
How to: add a custom rule for a website
To add a custom rule for a website: Sign into your online account through a web browser or open your Zone Manager app Click on Settings  Click on I...
Fri, 19 Jun, 2020 at 4:03 PM