Consumer How Tos

How to: add a school to your child
To link your child from a school: Sign in to your online account Click on the user who you want to add a school to in the family dashboard Click Se...
Mon, 8 Jun, 2020 at 5:28 PM
How to: remove devices from your account
To remove devices from your account via your online account: Sign in to your online account  Click on Settings  Click on Devices  Click on the d...
Mon, 8 Jun, 2020 at 5:31 PM
How to: set user PINs for sharing devices
To set a user PIN through the Family Zone app installed on a parent's device: Open the Family Zone app installed on a parent's device Click ...
Mon, 8 Jun, 2020 at 5:35 PM
How to: remove a users PIN for device sharing
To set a user PIN through the Family Zone app installed on a parent's device: Open the Family Zone app installed on a parent's device Click ...
Mon, 8 Jun, 2020 at 5:37 PM
How to: change users a PIN for device sharing
To remove a user PIN through the Family Zone app installed on a parent's device: Open the Family Zone app installed on a parent's device Cli...
Tue, 9 Jun, 2020 at 9:21 AM
How to: borrow a device with a PIN
If the user has Family Zone installed on their iOS (Apple) or Android device and has a device borrowing PIN set up they can: Open the Family Zone app ins...
Tue, 9 Jun, 2020 at 9:25 AM
How to: borrow a device without a PIN
If the user has Mobile Zone installed on their iOS (Apple) or Android device but does not have a PIN they can: Open the Family Zone app installed on the ...
Tue, 9 Jun, 2020 at 9:29 AM
How to: Loan (Borrow) a device from the block page or home.tools
From the block page or home.tools on your child’s device Click on Parent Options Enter your 4 digit PIN Click NEXT Select the user you’d like to...
Tue, 7 Jan, 2020 at 11:40 PM
How to: approve a borrow request
To approve a borrow request: Sign into your online account or open the Family Zone app installed on your parent’s device Click on To to Identify th...
Tue, 9 Jun, 2020 at 9:37 AM
How to: end a borrow/loan
To end a borrow: Sign in to your online account  Click on Settings in the left hand menu Click on Devices Locate and select the required device ...
Tue, 5 Nov, 2019 at 4:51 PM