To stop managing a Chromebook:
Open the Family Zone app installed on your iOS (Apple) or Android mobile device
Click on the user who the Chromebook belongs to
Click on Devices
Click on the Chromebook that you want to stop managing
Click REMOVE FAMILY ZONE
Click Yes on the Remove? pop up
Click DELETE DEVICE
Click Yes on the Delete? pop up
Email the Family Zone Support team the username of owner of the Safe Chromebook you want to cancel
Powerwash the device after the support team have confirmed they unenrolled the device
Why do I need to email Family Zone support?
You need to email Family Zone support so they can unenroll the device.
The Chromebook still says it’s being managed by Family Zone after the support team have unenrolled it, what do I need to do?
You’ll need to powerwash the device.
TIP: Read our help guide to find out How to: powerwash a Chromebook.
Can I remove Family Zone protection without the app?
Yes, you can log into your online account, locate the device and remove Family Zone.