To temporarily turn off Mobile Zone Filtering on an iOS (Apple) or Android device:

  1. Grab the device and open the Mobile Zone app

  2. Click to cog icon in the top right of the screen

  3. Enter in your 4 digit parent PIN

  4. Toggle the Mobile Zone Filtering switch to grey

  5. Select the time period you want to turn Mobile Zone filtering off for (30 Minutes1 Hour2 Hours4 Hours8 Hours)

  6. Click Done to get out of the settings

To temporarily turn off Mobile Zone Filtering on an Android device:

  1. Grab the device and open the Mobile Zone app

  2. Click to cog icon in the top right of the screen

  3. Enter in your 4 digit parent PIN

  4. Toggle the Device Protection switch to grey

  5. Select the time period you want to turn Mobile Zone filtering off for (30 Minutes1 Hour2 Hours4 Hours8 Hours)

  6. Click the back arrow to get out of the settings

What happens when I turn off filtering?

The VPN will turn off and the device will no longer be filtered, the user should be able to access anything.  There is a counter on the app to let you know how long you have left before filtering turns on.

Why would I want to do this?

You might want to do this if you are on a safe network or a network that doesn’t allow VPN traffic.  You might also want to do this to test the internet connection and whether you can get to a site without filtering turned on.

Can I turn filtering back on?

Yes, just go into the settings and toggle the Mobile Zone Filtering switch to blue.

What happens when the timer gets to 0?

The VPN will kick back in and the device will be filtered.