To view snapshots via your online account:
Sign in to your online account
Click on Insights in the left hand menu
Click on Snapshots
Select the week you’d like to view from the drop down list
Click on the indicators to view more information
To view snapshots via the Family Zone app installed on the parent's device:
Open the Family Zone app installed on the parent's device
Click on Snapshots in the bottom menu
Select the week you want to view from the drop down
Use the arrows to scroll through any indicators for that week
When do indicators become visible in Snapshots?
They become visible within about 5 minutes of us becoming aware that behaviour has triggered an indicator.
Can I see who generated the indicator?
That depends on the indicator. If you need to know more information you can always click through to see who generated what, or you can check out the User Activity feed for each user.
TIP: Read our help guide to find out How to: check user activity feed.