Family Zone delivers alerts and offers insights to you when we identify activity which we believe is risky or requires your consideration. Accompanying these alerts is expert advice from our renowned team of Cyber Safety Experts. So if your child downloads a dating app, or accesses a pornographic website you will have the tools you need to deal with it in the most effective manner.

What is Cyber Expert Advice?

Cyber Expert Advice is how we deliver to you specific expert support when you need it most. Cyber Expert Advice accompanies the alerts we send and insights we offer when we detect your children have done something risky or worth checking out. 

Where does the Advice come from?

Cyber Expert Advice is provided by your chosen Cyber Expert. We take no responsibility for their advice.

TIP: Read our Cyber Experts feature guide for more information.

What activity generates this advice?

Cyber Expert advice will accompany email notifications for:  

• Weekly Snapshots

• Alerts and Alarms

• App installs on iOS (Apple) and Android devices

Where can I get more advice?

If you want more advice or information  you might want to check out your chosen Cyber Expert’s website.

What type of advice do they offer?

Our Cyber Experts can offer advice on general internet safety as well as:

• How to handle misbehaviour

• How to have conversations with your child

• What’s “Normal”

• What’s good and bad about the internet

• Dangers and risks associated with apps especially games and social media platforms

Feature Availability

Cyber Expert Advice is available on both Premium and Insights subscriptions.