To change your Cyber Expert:

  1. Log into your online account through a web browser

  2. Click on Settings in the right hand side menu

  3. Click Cyber Expert

  4. Click the SUBSCRIBE button on the Cyber Expert you’d like to select

  5. Chick CHANGE on the Changing Cyber Expert pop up

How can I find out more about the Cyber Experts?

On the Cyber Expert selection page you can click the LEARN MORE button to get details of the Cyber Experts.  It also has links to their website and any social media accounts.

How long does it take for the new Cyber Expert settings to take effect?

Your new Cyber Expert settings will take around 30 seconds to take effect.

How often can I change my Cyber Expert?

As often as you’d like.

If I change my Cyber Expert do any of my custom settings remain?

No. If you’ve made any changes you’ll need to manually reapply them.

What settings might change if I change Cyber Experts?

As well as Internet filter & rules, users calendars and routines may change when you select a new Cyber Expert.

Can I have multiple Cyber Experts?

No.  You can only have one Cyber Expert per Family Zone account.