To manage alerts emails via your online account:

  1. Sign in to your online account 

  2. Click on the user whose Internet Filtering Rules you want to manage

  3. Click on the Profile name in their dashboard

  4. Check the age profile is reflected in the first drop down box

  5. Select Alerts and consequences from the second drop down box

  6. Toggle the different alerts under SEND NOTIFICATIONS to yes (blue) or no (grey) 

    1. Notify me if Mobile Zone is tampered with

    2. Notify me if device operating systems are violated or jailbroken

    3. Notify me when any new apps are installed

To manage alert emails via the Zone Manager app:

  1. Open the Zone Manager app

  2. Click on the user whose internet filtering rules  you want to change

  3. Click Internet filter & rules

  4. Select Alerts and consequences from the second drop down box

  5. Click Done

  6. Toggle the different alerts under SEND NOTIFICATIONS to yes (blue) or no (grey) 

    1. Notify me if Mobile Zone is tampered with

    2. Notify me if device operating systems are violated or jailbroken

    3. Notify me when any new apps are installed

What does it mean to turn off notifications?

It means that you will no longer receive email notifications, you will still get To dos and push notifications.

TIP: Read our Alerts and Alarms feature guide for more information. 

Can I turn off notification emails for one parent but leave them for the other parents?

No, all parents will either be sent or not be sent email notifications based on the account settings.

Can I have different notification email settings for different children?

Yes, as long as they are in different Age Profiles.

TIP: Read our Cyber Expert Profiles feature guide for more information.