Our Safe YouTube feature allows you to apply Google’s YouTube restrictions to block adult and un-rated material from the world’s most popular streaming service.  Google restrictions aren’t perfect, however they are strict making this setting suitable for younger users.


What is YouTube Restricted Mode?


YouTube Restricted Mode offers what Google considers to be a child-friendly (meaning 13 years old and under) version of YouTube content. 

How does YouTube Restricted Mode work? 

There are two ways a video can be unblocked when YouTube Restricted Mode is turned on:

  • YouTube’s automated system, which scans signals like the video’s metadata, title, and the language used in the video

  • Age restrictions set by human reviewers.

How can I set YouTube restrictions?

YouTube restrictions are turned on by default for younger children, however you can turn it off through Internet filtering & rules.

TIP: Read our help guide to find out How to: manage YouTube restrictions.

My kids complain that they can’t access things in YouTube. Can I fix this?

This will be YouTube Restrictions blocking them from accessing adult and/or un-rated material. 

The way YouTube works is this.  Any material that is unrated or rated for adults will be blocked in “restricted mode”. So if your kid’s friends uploads a video, it will not automatically be viewable by them.

To fix this you will need the content owner to appeal Google’s classification.

Find out more here. https://support.google.com/youtube/answer/1153367

Can I see unrated but block restricted content on YouTube?

No.

My kids complain that they can’t access videos embedded in other websites, why not?

If these websites are uncategorised then they will likely be blocked by YouTube restrictions.  You may need to relax your policies through Internet filtering & rules.

TIP: Read our help guide to find out How to: manage YouTube restrictions.

My kid is being bullied through YouTube, what do I do?

You can report abuse here: https://www.youtube.com/reportabuse.

Why can I still see inappropriate content when Restricted Mode is turned on?

YouTube’s automated system isn’t perfect and sometimes makes mistakes when assessing which videos to permit in YouTube Restricted Mode. 

If you find any inappropriate content on YouTube, you will be able to report it directly in the YouTube App.

Feature availability 

YouTube restrictions are only available on Premium subscriptions.