To manage app alert emails via your online account:

  1. Sign in to your online account 

  2. Click on the user whose Internet Filtering Rules you want to manage

  3. Click on the Profile name in their dashboard

  4. Check the age profile is reflected in the first drop down box

  5. Select Alerts and consequences from the second drop down box

  6. Toggle Notify me when any new apps are installed to yes (blue) or no (grey) 

To manage app alert emails via the Zone Manager app:

  1. Open the Zone Manager app

  2. Click on the user whose internet filtering rules  you want to change

  3. Click Internet filter & rules

  4. Select Alerts and consequences from the second drop down box

  5. Click Done

  6. Toggle Notify me when any new apps are installed to yes (blue) or no (grey) 

How long before the change takes effect?

The change is effective immediately, you’ll get an email the next time an app is installed.

Will I be notified of historical app installs?

No, however you can check out the User activity feed for a recent history of apps installed or Apps for all apps installed on a device.

TIP: Read our help guides to find out How to: view a users installed apps or How to: view a users activity feed.

Can I turn off notifications for all age groups at once?

No, You have to manage the notifications for each age group.

Can I have different notification settings for different children?

Yes, if they are in different age groups, however there is one rule allowed per age group.