To add a Safe Wifi network through your online account

  1. Sign in to your online account

  2. Click on Settings 

  3. Click on Family Zone 

  4. Under the heading Safe Networks click Add Manually

  5. Enter the SSID of the network in the Network SSID

  6. Enter a description of the network in the Description, such as ‘work wifi’

  7. Click ADD SAFE WIFI

  8. Click Other Safe Networks to see that the WiFi network has been added

NOTE: SSIDs are case sensitive, you must match all capital, lower case letters, numbers and other characters exactly.

What is an SSID?

The SSID is the name of the WiFi that you see when connecting to a network.

When will my children’s devices get the Safe WiFi network?

Your children’s devices will get the Safe WiFi next time they check in, for laptops that’s every 5 minutes when they are turned on, for mobiles it’s every 2 - 5 minutes.

TIP: Devices must have access to the internet in order to check in, you can read our help guides to find out How to: check safe WiFi networks in Mobile Zone.