To end a borrow:

  1. Sign in to your online account 

  2. Click on Settings in the left hand menu

  3. Click on Devices

  4. Locate and select the required device in the list

  5. Click END LOAN

The device ownership will change back to its original owner.

On the device that has been loaned:

  1. Navigate to home.tools or select Request a change on the laptop application

  2. Click Parent Options 

  3. Enter your 4 digit PIN

  4. Click CANCEL LOAN

  5. Click Close now to exit the parent options


How long does it take to take effect?

It takes approximately 30 seconds after you’ve clicked END LOAN for the borrow to end.

Does the child get notified that the request has been approved?

No, the device owners filtering rules will just be enforced.  If they go to home.tools they should be able to see the name of the original owner.

Can my kids end the borrow?

If they have Device Borrowing PINs set up then they can borrow back to the original owner to end the borrow through home.tools.