To set a user PIN through the Family Zone app installed on a parent's device:

  1. Open the Family Zone app installed on a parent's device

  2. Click on the family member you want to set the PIN for

  3. Click Edit

  4. Toggle the switch to Allow device borrowing using PIN so that it’s grey

When will my child’s PIN stop working?

Immediately.  The next time they try to use their PIN they will need to use the new one.

Why can’t I see the option for a PIN for my child?

Most likely because you’re on an Insights subscription and the borrowing feature is not available.

Can I change the PIN?

Yes, you can change the PIN at any time.

TIP: Read our help guide to find out How to: change users a PIN for device sharing.

Why does my child need a PIN?

Your child needs a PIN so that they can borrow devices without needing to get your permission. 

TIP: For more information read our Devices and Device Sharing feature guide.