To link your child from a school:

  1. Sign in to your online account

  2. Click on the user who you want to add a school to in the family dashboard

  3. Click Settings in the user dashboard

  4. Click in the Select a school drop down box

  5. Type the name of your child’s school into the search field

  6. When you’ve identified your child’s school click on it to select it

  7. Click ADD SCHOOL

How long before the change takes effect?

Changes to filtering policies on your account take around 30 seconds (but up to 2 minutes) to take effect.  If you are linking to a partner school you’ll be able to see their school time and calendar in your account immediately.

What happens when I link a child to a school?

You child will have any Safe WiFi details we have for that school pushed out to their devices.  This means Mobile Zone will turn off and not interfere with the school’s filtering.

If the school is a partner school your child’s calendar and school time filtering will be updated to be managed by the school.  Your child’s school will also be able to see details of that child’s devices.

TIP: Read our School Community and Safe WiFi  feature guides for more information.

Can I link a child with multiple schools?

Yes.  You may need to do this if your child attends multiple schools to get their safe WiFi details.

If they are linked with multiple partner schools only the most recently added school’s calendar and school time will apply.

TIP: Read our School Community and Safe WiFi  feature guides for more information.