To change a routine:
Sign in to your online account or open the the Family Zone app installed on a parent’s device
Click on the user whose routine you want to change
Select if you want to change the routine for School Days or Rest Days
Scroll to the time you want to change and click on the timeline
Select the Access period you want to apply
School (if available)
Click & hold on the new access period and drag until you want it to stop
When does the routine change take effect?
Routine changes will take about 30 seconds (sometimes up to 2 minutes) to take effect.
The school time period has a lock on it and I can’t change it, why?
This is because your child is enrolled in and linked with a partner school, it should show which school at the top of their calendar. You are unable to change School time in the routine as it’s set by the school. You are able to override it should you need to take your child out of school time.
TIP: For more information read our School Community feature guide.
Why is school not available for a child?
School time is not available for your child if they are enrolled and linked with a partner school as school time is set by the partner school.
Can I set different routines for different days of the week?
Yes, once you’ve established the base routine, you are able to set routines for specific days or dates, parents use this feature to give children later bedtimes on Friday and Saturday night.
TIP: Read our help guide to see How to: set a routine for a specific day.
Can I change the day type?
Yes, you can change the day type as a once off or permanently.
TIP: Read our help guide to see How to: change a day type.
What happens if I have specific day routines set and I change the routine?
If you change the base routine your specific date routines will remain.
Where can I get more information on routines?
For more information on routines read our Calendars and Routines feature guide.