On the device you want to stop tracking, open the Mobile Zone App, then:

  1. Open the Mobile Zone app on the device you want to activate Location on

  2. Click on the gear icon in the top right of the main page

  3. Enter your parent PIN

  4. Toggle the Location switch so that it’s grey

  5. Click Done to leave the settings screen

Will turning off the Location turn off the locations permissions?

No, if you want to turn off the devices location permissions to Mobile Zone you’ll need to do that through the device settings.

Can I disable the Location feature remotely?

No, you need the device to disable to feature.

I’ve turned off the Location feature on my child’s iOS (Apple) device by the app is saying I still need the location permission, why?

It is likely that Mobile Zone for iOS is installed in Filter Only Mode on that device.  Filter Only Mode needs the devices location permission.

TIP: Read our Filter Only Mode feature guide for more information