What is School Community Platform School Time?

School Community Platform School Time is a feature that allows schools to set school-day time parameters for their filtering policy on subscribed Mobile Zone devices.  (For example, some schools may opt to extend filtering 30 minutes either side of regular school hours to cover students’ travel time.)



What are the prerequisites for access to School Community Platform School Time?

Schools must be signed up to School Community Platform, which is available exclusively to Partner Schools.  For more information, please email education@familyzone.com


I’m a Partner School. How do I access School Community Platform?

To access School Community Platform, simply contact Family Zone at education@familyzone.com and request activation.


How do I change School Time for a year group?

Follow the instructions in our How-to Guide “To change School Time for a year group.”


How quickly do changes to School Time take effect?

Changes can take between 30 seconds and two minutes to take effect on a student’s device.


Can I set a different start and end time for each year group?

Yes, each year group can have a different start and end time.


What happens outside of School Time?

Outside of School Time, the settings applied from the student’s parents’ account will take effect.


What happens to a student’s routine if School Time is shortened?

If a school chooses to shorten School Time for a group of students then the School Time policy will be replaced by “Study” time.


Can I set different start and end times for different days of the week?

No, all days designated as “School Days” will reflect the same schedule.


What days will School Time be enforced on?

School Time is enforced on any day that is designated as a School Day in the school’s or year group’s calendar.  For more information on School Calendars please read Feature Guide: SCP - Calendar.


Can a parent adopt School Time but opt out of the school’s calendar and filtering policy?

No, when a parent opts into School Community Platform, the school’s School time, calendar and filtering policy are automatically subscribed to.


Can parents change School Time?

No, they are not able to alter School Time.  Parents can implement schedule overrides; however, the school will be notified if this occurs.


How does a parent opt out of School Time?

Parents can opt out of School Time by opting out of School Community Platform or unlinking their child from the school in the parent portal.


What happens if a student is sick?

If a student is sick and the parent wishes to allow greater internet  access, they can make a Quick Time change, change the day type or implement a routine override.  If the parent overrides School Time, the school will be notified.