Deactivate Mobile Zone from within the App

  • Open the Mobile Zone App

  • Select the settings cog in the top right-hand corner

  • Enter the Parent Pin

  • Select Remove Controller then select Remove

  • The Mobile Zone App will now be deactivated


Mobile Zone for iOS devices

Re-install the Mobile Zone app as follows:

  • Open the Mobile Zone App
  • Select Sign In
  • Enter Username and Password
  • Select the Device Owner then select Next
  • Select OK to begin installing the MDM Profile
  • Select Allow
  • Select Install and Trust all pop-up menus
  • Once complete you will be taken to a Mobile Zone page, wait 30 seconds
  • Your device will have a notification that Mobile Zone successfully installed, if not, click 'Open App'
  • Mobile Zone App is now activated


Mobile Zone for Android devices

Re-install the Mobile Zone app as follows:

  • Open the Mobile Zone App
  • Select Sign In
  • Enter Username and Password
  • Select the Device Owner then select Next
  • Accept all the permissions presented, these may include;
    • Device Administrator
    • VPN Permissions
    • Usage Access Permissions
    • Battery Optimisation Permissions
  • Android permission will vary based on the device's Android version
  • Install the Certificate Authority to get the block page on secure websites
  • Select Next at the top to finish activating the Mobile Zone app