What is School Community Platform?

School Community Platform is a comprehensive software solution that expands Family Zone’s Mobile Zone protection to allow schools to manage connected devices that are not on the school network. With SCP, schools can manage students’ personal devices during school hours, and parents can opt-in to implement their own settings at all other times.

Why should schools use School Community Platform?

School Community Platform enables schools to extend their duty of care to protect students on any network when Mobile Zone is installed on a device.

Can schools use School Community Platform as well as School Manager?

Yes. School Community Platform is designed to complement the School Manager on-premise firewall by addressing the issue of students accessing the internet on non-school networks.

What are the prerequisites for access to School Community Platform?

School Community Platform is available exclusively to Partner Schools.  For more information, please email education@familyzone.com.

I’m a Partner School. How do I access School Community Platform?

To access School Community Platform, simply contact Family Zone at education@familyzone.com and request activation.

What functions can schools perform with School Community Platform?

What devices can School Community Platform manage?

All devices equipped with the Mobile Zone app can be managed through School Community Platform. The following device types are supported:

  • Apple iOS version 9.0.0 or higher

  • Android version 4.3.0 or higher

  • Apple Mac OS version 10.9 or higher

  • Windows 7 or higher

  • Chromebooks

Will parents and students be informed that the school will manage student devices during school time?

Yes.  Parents must opt in to allow their child’s devices to be made compliant with the school’s filtering policy and calendar.  

Who controls filtering outside of school time?

Parents are responsible for controlling filtering outside of school time.

Can School Community Platform manage boarders’ devices and 1:1 school-owned devices?


Can the school customise the default policies in each year group?


What devices will School-time policy protect?

Filtering policy will be applied to all subscribed devices during the School-time parameters set by the school.

Restrictions will be determined by the year profile of the device user. (For example, a Year 7 student will have his device filtered based on the school calendar policy for Year 7 students.)

When will the filtering profile be applied?

School filtering policy affects students’ devices during school hours only. Parents are responsible for device management at all other times. This allows engagement across the school community to protect children 24/7  without the burden of additional administration.

Can parents subscribe to the school’s filtering policy?

Yes. Any parent can subscribe to the school’s settings. Parents are able to review and unsubscribe at their discretion.

Can a parent change school policy settings?

No. However, they can temporarily override those settings on their child’s device/s. In such cases, the parent will be prompted with a confirmation notice and the school will be notified.

How does a parent opt in to the School Community Platform?

Parents are invited to opt in to School-time policy during sign up.

Does School Community Platform work with iOS devices being managed by the school MDM?

Yes.  Families will need to install the iOS application in Filter Only Mode to so that we don’t conflict with the school’s MDM profile.  The school won’t be able to see apps from iOS devices.


For assistance with School Community Platform or it's features please contact our Education Support team edusupport@familyzone.com.. 

Related Solutions

Feature Guide: SCP - Dashboard
Feature Guide: SCP - Students
Feature Guide: SCP - Student Details
Feature Guide: SCP - School Time
Feature Guide: SCP - Calendar
Feature Guide: SCP - Filters
Feature Guide: Bulk Account Creation
Feature Guide: Automatic Laptop Provisioning
Feature Guide: Parental Overrides