What is School Community Platform?

School Zone Community Platform expands Family Zone’s Mobile Zone solution to allow schools to set filtering policies for connected devices that are not on the school network.

Why should schools use School Community Platform?

School Community Platform enables schools to extend their duty of care to protect students no matter what data network they connect to.

Can schools use School Community Platform as well as School Zone?

Yes. School Community Platform is designed to complement the School Zone on-premise firewall by addressing the issue of students accessing the internet on non-school networks.

What are the prerequisites for access to School Community Platform?

School Community Platform is available exclusively to Partner Schools.  For more information, please email education@familyzone.com

I’m a Partner School. How do I access School Community Platform?

To access School Community Platform, simply contact Family Zone at engagement@familyzone.com and request activation.

What functions can schools perform with School Community Platform?

  • Set school calendars that nominate holidays and year-level exceptions
  • Set specific time parameters for filtering
  • Set specific content parameters for filtering
  • View individual students’ devices and the status of their Family Zone account
  • View warnings for students who engage in misbehaviour online
  • View installed apps on students’ personal iOS and Android devices that have Mobile Zone installed
  • Invite families to join the Family Zone initiative
  • Manage staff access to School Community Platform

What devices can School Community Platform manage?

Only devices equipped with the Mobile Zone app can be managed through School Community Platform. The following device types are supported:

  • Apple iOS version 9.0.0 or higher
  • Android version 4.3.0 or higher
  • Apple Mac OS version 10.9 or higher
  • Windows 7 or higher
  • Chromebooks

Will parents and students be made aware that the school will manage student devices during school time?

Yes. Parents must opt in to allow their child’s devices to be made compliant with the school’s filtering policy and calendar.  

Does School Community Platform work with iOS devices being managed by the school MDM?

Yes.  However, families will need to install the iOS application in Filter Only Mode to avoid conflict with the school’s MDM profile.  The school will be unable to see apps from iOS devices within the School Community Platform.

Who controls filtering outside of school time?

Parents are responsible for controlling filtering outside of school time.

Can School Community Platform manage boarders’ devices and 1:1 school owned devices?


Can the school edit the default policies in each calendar?


What devices will School-time policy protect?

Filtering policy will be applied to all subscribed devices during the School-time parameters set by the school.

Restrictions will be determined by the year profile of the device user. (For example, a Year 7 child will have his device filtered based on the school calendar policy for Year 7 students.)

When will the filtering profile be applied?

School-set controls affect students’ devices only during school time, while parents remain responsible for managing access and filters at all other times. This allows engagement across the school community to protect children during school hours without the burden of additional administration.

Can parents subscribe to the school’s filtering policy?

Yes. Any parent can subscribe to the school’s settings. Parents are able to review and unsubscribe at their discretion.

Can a parent change school policy settings?

No. However, they can override those settings on their child’s device. In such cases, the parent will be prompted with a confirmation notice and the school will be notified.

How does a parent opt-in to the School Community Platform?

Parents are invited to opt-in to School-time policy during sign up.

Can a school enforce mandatory filtering during school hours?

Yes. The system can be set up in a way that does not present parents with the choice to opt-in/ opt-out.