What is the Family Zone app?

The Family Zone app allows parents to manage their Family Zone account from their smartphone or tablet.


Why should I use the Family Zone app?

Being specifically designed for smart devices, real-time notifications keep the parent informed of their child’s daily online activities and allow quick responses to requests or alerts.


Can I use the Family Zone app as well as my online account?

Yes, parents can use both the Family Zone app and online account to manage their Family Zone Service.


How do I get the Family Zone app?

Download the Family Zone app for free via the App Store or Google Play.


What can I do in the Family Zone app?


  • Log in to your online account

  • Add, edit or remove family members and their devices

  • Update routines and calendars

  • Allow device borrowing

  • Monitor alerts more frequently

  • Timely response to Access or Quick Time change requests

  • Change your PIN or passwords

  • Seamless linking to the online account

  • Manage the Family Zone Box

  • Cancel Family Zone (if subscription purchased through App Store or Google Play)


Is there anything that the Family Zone app can’t do?

At the moment, you will still need to log in to your online account to: 

  • Complete school registration

  • Purchase additional products and services