What are Categories?

Family Zone’s content filtering system is constantly at work identifying and classifying web pages and other internet data. Once analysed, the material is sorted into one of 147 categories. Then it will then be blocked or allowed based on the user’s cyber safety settings.


How to block/allow categories

Online Account

  1. Log into your Online account.

  2. Go to Cyber Safety > Controls.

  3. Select an Age Profile.

  4. Within each category, the four different access periods can then be either blocked or allowed (e.g. blocked in Sleep and allowed in Play).


Zone Manager

  1. Open the Zone Manager app.

  2. Go to Settings > Controls.

  3. Select an Age Profile.

  4. Within each category, the four different access periods can then be either blocked or allowed (e.g. blocked in Sleep and allowed in Play).


Apple iMessage and Push Notifications

Family Zone allows parents to block or allow Apple iMessage and Push Notifications. Please read the following guide for more information.


Google Safe Search and YouTube Restrictions

Family Zone enables you to take advantage of Google & Bing's Safe Search feature and Google YouTube restrictions. Please read the following guide for more information.


Frequently Asked Questions

Can a website be miscategorised?

Yes. Please be aware that even though the categorisation engine is clever, it is not perfect. Accordingly, you may from time to time find sites that have not yet been categorised or may be incorrectly categorised. Please let us know by raising a support ticket if you believe you have found an error or issue. Only by working together can we keep our kids safe.


How do I find out the category of a website?

The category of a website can be found by signing into your online account. Then, go to Cyber Safety > Research. Select a user, then input the website you wish to check.