Why did I get this alert?
We have detected that permissions for Location have not been granted on this Android device.
What do I need to do?
Open the Mobile Zone app on the affected Android device and fix the permissions (see below).
How do I enable location permissions?
Open the Mobile Zone app on the affected Android device.
Tap on Please complete device configuration
Tap on Device Location
Why does Mobile Zone need location enabled?
Mobile Zone requires location to be enabled so that we can help keep the device protected at all times.
Can I change policy settings for my users?
Users may be violating controls because the settings are not properly tuned. For example, they may be overly restrictive. Read our guide for more information.
How do I deal with regular behaviour like this?
Breakdowns in behaviour are an opportunity to communicate and engage. Check out our guide to dealing with misbehaviour.