Why did I get this alert?

We have detected that permissions for Notifications have not been granted on this Apple iOS device.

 

What do I need to do?
Open the Mobile Zone app on the affected Apple iOS device and fix the permissions (see below).


Troubleshooting


How do I enable notification permissions

Open the Mobile Zone app on the affected iOS device.

Tap on Please fix permissions

Tap on Push Notifications

Tap on Notifications

Enable Allow Notifications

 

Why does Mobile Zone need notification enabled?

Mobile Zone requires notifications to be enabled, allowing us to send important alerts to the app, which in turn helps us protect the device.


Can I change policy settings for my users?
Users may be violating controls because the settings are not properly tuned. For example, they may be overly restrictive. Read our guide for more information.


How do I deal with regular behaviour like this?
Breakdowns in behaviour are an opportunity to communicate and engage. Check out our guide to dealing with misbehaviour.