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Activate the App on iOS devices


  • Sign in to Family Zone Web Account
  • Click: Services
  • Click: Go, under Mobile Zone
  • Install Mobile Zone App from the App Store. For more information on installing the app, click here.
  • Generate key
  • Enter: Key into App
  • Select: User of device
  • Select: Activate
  • Trust and install the pop-ups
  • Once complete you will be taken to a Family Zone page, wait 30 seconds
  • Your device will have a notification, if not, click 'Open App'
  • App will reflect the user you selected during activation

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Activate the App on Android devices


  • Sign in to Family Zone Web Account
  • Click: Services
  • Click: Go, under Mobile Zone
  • Install Family Zone App from Google Play. For more information on installing the app, click here.
  • Generate Key
  • Open App
  • Click: Activate
  • Enter: Key into App
  • Select: User of device
  • Select: Enroll
  • Click: Ok for Family Zone VPN