Orders for Australian customers for Family Zone Boxes are dispatched from a Sydney based warehouse.
Order received by 12 pm Australian Eastern Standard Time will be dispatched the next day. Approximate delivery times for the following destinations are as follows:
Metropolitan 1 - 3 days
Regional 3 - 5 days
Rural 6 - 10 days
All 7 - 14 days
To check on the status of your order, sign in to the Family Zone Web Account or Zone Manager App, click Help raise a ticket to our Support team.