Orders for Australian customers for Family Zone Boxes are dispatched from a Sydney based warehouse.

Order received by 12 pm Australian Eastern Standard Time will be dispatched the next day. Approximate delivery times for the following destinations are as follows:


Metropolitan    1 - 3 days

Regional          3 - 5 days

Rural               6 - 10 days


All                   7 - 14 days

To check on the status of your order, sign in to the Family Zone Web Account or Zone Manager App, click Help raise a ticket to our Support team.