The unique Family Zone Box simply plugs into your modem router. It provides powerful WiFi with no impact on your home internet speed. Simple to set up, the Family Zone Box can manage access rules and schedule play, school, study and sleep times for all your family’s devices. It can even manage guest access.


The Family Zone home networks include the ability to manage three WiFi networks. This guide explains these networks and how they're used.



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Benefits


Flexible WiFi network options

Family Zone allows you to configure up to three WiFi networks. This should allow you to cater for all of your family and guest access requirements.


Unfiltered WiFi network

Family Zone's unfiltered WiFi network allows you to have parent or media devices setup without any restrictions.



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Things you need to know


wifi icon The Family WiFi network

Filtered - Most internet traffic is passed through the Family Zone filters.

Filed/media sharing - Devices connected to this network can see each other and share files.

Password protected - A secure 8 character WiFi password must be set up for this WiFi network. No password is required when using a data cable to connect to this network.


circle, help, info, information, mark, question, support icon The Guest WiFi Network

Filtered - Most internet traffic is passed through the Family Zone filters.

No Sharing - Devices connected to this network cannot see each other or computers on the other home networks.

Password protected - A secure 8 character WiFi password must be set up for this WiFi network. No password is required when using a data cable to connect to this network.

  

wifi icon The Unfiltered WiFi Network

Not filtered - No traffic is passed through the Family Zone filters.

File/media sharing - Devices connected to this network can see each other and share files.

Password protected - A secure 8 character WiFi password must be set up for this WiFi network. No password is required when using a data cable to connect to this network.


circle, help, info, information, mark, question, support icon We recommend guests use your Guest WiFi Network

Your Guest network protects your internet computers, files and media from inappropriate access. We recommend you use this network for Guests.


editclear, field icon Sharing devices on the Unfiltered Network

The unfiltered network is unfiltered for all users. If you share a device connected to this network with your kids then they will not be filtered. Please be careful when using the unfiltered network.


refresh, reload, repeat, reset icon Factory Resets

If you perform a Factory Reset on a Family Zone Box your WiFi settings are NOT deleted. These will be re-installed when your Box reconnects to the internet.

If it doesn't do this automatically, sign in the Web Account or Zone Manager App, go to Home Network > WiFi and click the SAVE button. This should push an update within 2 minutes.



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Frequently Asked Questions


Do I need to have all three WiFi networks enabled?

No, the guest and unfiltered WiFi networks are optional and can easily be enabled/disabled at any time.


How do I enable or disable WiFi networks?

You can enable or disable WiFi networks through Web Account via Home Network > WiFi.


What are the password requirements for the WiFi networks?

The password just needs to be 8 characters or longer. The Family WiFi network should be something easy for the kids the remember, like 'cupcakes' or your home phone number.