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The Basics
The Basics
3
The Family Zone Box & Home Networking
The Mobile Zone App
Family Zone Anti-Avoidance Measures
Video Guides
21
ANDROID APP ACTIVATION
IOS APP ACTIVATION
Family Zone Cyber Experts
What is Family Zone?
What is a Family Zone Free Trial?
See all 21 articles
Family Zone Shopping (Australia)
Shopping
5
Signing up to Family Zone
Orders & Deliveries
Promotion: FREE Trial
Promotion: Online Money Back Promise
How to: Access the Family Zone Shop
Plans & Billing
1
Billing
Faults & Returns
1
Faults & Returns
Family Zone Features
Family Zone Home Networking
23
Guide: Family Zone & Home Networking
Family Zone Box Specifications
Guide: The Family Zone Box
Guide: Family Zone WiFi Networks
Guide: Guests on your Network
See all 23 articles
Mobile Zone Apps, Safe Mobiles
24
Mobile Zone
Guide: Mobile Zone App
Feature Guide: Zone Manager
Troubleshooting Mobile Zone App
Mobile Zone Feature Comparison
See all 24 articles
Mobile Zone For Laptops
19
Mobile Zone for Laptops
Mobile Zone for Windows (Education Edition)
Mobile Zone for Mac (Education Edition)
Mobile Zone for Chromebook (Education Edition)
Mobile Zone for Laptops - Block Page
See all 19 articles
School Community Platform
14
Product Guide: School Community Platform
Feature Guide: Bulk Account Creation
Feature Guide: Automated Laptop Provisioning
Feature Guide: Parental Overrides
Feature Guide: SCP - Dashboard
See all 14 articles
Alerts and To Dos
9
Red Alert: Device has been violated or jailbroken
Red Alert: Android Device Administrator permissions have not been granted.
Red Alert: VPN permissions have not been granted.
Red Alert: Android Read Device ID Permissions have not been granted.
Red Alert: Android Battery Manager permissions have not been granted.
See all 9 articles
Device Manager
1
Product Guide: Device Manager
Accounts
1
Feature Guide: Subscriptions
Feature Guides
Family
10
Feature Guide: Users & Parent Access
Feature Guide: Calendars & Routines
Feature Guide: Access Requests
Feature Guide: To dos
Feature Guide: Shared Parenting
See all 10 articles
Controls
9
Feature Guide: Content Filtering
Feature Guide: Cyber Expert Profiles
Feature Guide: Apps & In App Purchases
Feature Guide: YouTube Restrictions
Guide: Borrow Requests
See all 9 articles
Cyber Experts
5
Feature Guide: Cyber Experts
Guide to: Dealing with misbehaviour
Digital Parenting Pack
Feature Guide: Cyber Expert App Reviews
Feature Guide: Cyber Expert Advice
Alerts & Alarms
1
Feature Guide: Alerts & Alarms
Insights
6
Feature Guide: Snapshots
Feature Guide: Usage
Feature Guide: Behavioural alerts and red flags
Feature Guide: Location
Feature Guide: Website check
See all 6 articles
Applications
Family Zone Parent App (AKA Zone Manager App)
4
How to: Check Zone Manager Version on iOS
How to: Check Mobile Zone version on Android
How to: Update Zone Manager on an iOS device
How to: Update Zone Manager on Android
Mobile Zone for iOS
2
How to: Update Mobile Zone on iOS device
How to: Check Mobile Zone version on iOS
Mobile Zone for Android
2
How to: Check Mobile Zone version on Android
How to: Update Mobile Zone on Android
Family Zone Account
1
How to: Reset your account password
Troubleshooting Guides
Family
10
Troubleshooting: Calendars & Routines
Troubleshooting: Devices & Device Sharing
Troubleshooting: Access Requests
Troubleshooting: Shared Parenting
Troubleshooting: School Community
See all 10 articles
Controls
9
Troubleshooting: Content filtering
Troubleshooting: App & In App Purchases
Device not being Filtered
Troubleshooting: Cyber Expert Profiles
Troubleshooting: SafeSearch
See all 9 articles
Cyber Experts
3
Troubleshooting: Cyber Experts
Troubleshooting: Cyber Expert App Reviews
Troubleshooting: Cyber Expert Advice
Alerts & Alarms
1
Troubleshooting: Alerts & Alarms
Insights
6
Troubleshooting: Snapshots
Troubleshooting: Usage
Troubleshooting: Behavioural alerts & red flags
Troubleshooting: Location
Troubleshooting: User Activity
See all 6 articles
Accounts
1
Troubleshooting: Subscriptions
Consumer How tos
Consumer How Tos
92
How to: enable Location
How to: change a routine
How to: disable Location
How to: set a routine for a specific day
How to: find your children’s devices with Location
See all 92 articles
School Products
Feature guides
5
Support Chatbot
Class session duration times
Teacher to student messaging
Student Lock
Student Focus
Product/Feature Briefs
2
Safe Inspect
Classroom Only
Releases
1
19/02/20 - Chrome Extension
Consumer Products
Releases
2
11/02/20 - Transfer from Premium to Insights
21/02/20 - The Community Hub
Alerts
Alerts
7
Red Alert: Mobile Zone app removed
Red Alert: Device not seen in 24 hours
Red Alert: Mobile Zone notification permissions have not been granted
Red Alert: Android Usage Access permissions have not been granted.
Red Alert: Location permissions have not been granted.
See all 7 articles
