The Basics 8

• Introduction to Family Zone
• Cyber Experts
• The Family Zone Box & Home Networking
• The Mobile Zone App
• Setting up your Zone

See all 8 articles

Video Guides 22

• ANDROID APP ACTIVATION
• IOS APP ACTIVATION
• Family Zone Cyber Experts
• What is Family Zone?
• What is a Family Zone Free Trial?

See all 22 articles

Shopping 5

• Signing up to Family Zone
• Orders & Deliveries
• Promotion: FREE Trial
• Promotion: Online Money Back Promise
• How to: Access the Family Zone Shop

Plans & Billing 3

• Subscriptions
• Billing
• How to: Subscribe to an extension pack

Faults & Returns 1

• Faults & Returns

Cyber Safety Controls and Options 22

• Guide: Content Filtering
• Guide: Cyber Safety Profiles
• Feature Guide: Hazardous Apps
• How To: Manage YouTube Restricted Mode
• How To: Manage Google and Bing Safe Search

See all 22 articles

Family Zone Home Networking 24

• Guide: Family Zone & Home Networking
• Family Zone Box Specifications
• Guide: The Family Zone Box
• Guide: Family Zone WiFi Networks
• Guide: Guests on your Network

See all 24 articles

Mobile Zone Apps, Safe Mobiles 27

• Mobile Zone
• Guide: Mobile Zone App
• Feature Guide: Zone Manager
• Troubleshooting Mobile Zone App
• Mobile Zone Feature Comparison

See all 27 articles

Managing Your Family 20

• Guide: Parent Accounts
• Guide: Routines and Calendars
• Routines
• Calendars
• How to: Register a Family Member

See all 20 articles

Mobile Zone For Laptops 19

• Mobile Zone for Laptops
• Mobile Zone for Windows (Education Edition)
• Mobile Zone for Mac (Education Edition)
• Mobile Zone for Chromebook (Education Edition)
• Mobile Zone for Laptops - Block Page

See all 19 articles

School Community Platform 17

• Product Guide: School Community Platform
• School Communities
• Feature Guide: Bulk Account Creation
• Feature Guide: Automated Laptop Provisioning
• Feature Guide: Parental Overrides

See all 17 articles

Schools and Safe WiFi 4

• Guide: Schools & Family Zone
• Guide: Safe WiFi Networks
• How To: Request School Registration
• PLC and Newington Family Zone Accounts

Cyber Experts 5

• How To: Select a Cyber Expert
• How To: Change Cyber Expert
• How To: Stop using a Cyber Expert
• Guide to: Dealing with misbehaviour
• Digital Parenting Pack

Family Zone Support 2

• Support Contacts & Hours
• Lodge a Complaint

Alerts and To Dos 15

• Operating system has been violated
• Red Alert: Device not seen in 24 hours
• Red Alert: Apple iOS Notification permissions have not been granted.
• Red Alert: Android Device Administrator permissions have not been granted.
• Red Alert: VPN permissions have not been granted.

See all 15 articles

Device Manager 1

• Product Guide: Device Manager

Location 5

• How to: enable Location
• How to: disable Location
• How to: find your children’s devices with Location
• Feature Guide: Location
• Troubleshooting: Location | Current device location not showing

Family Zone Parent App (AKA Zone Manager App) 4

• How to: Check Zone Manager Version on iOS
• How to: Check Mobile Zone version on Android
• How to: Update Zone Manager on an iOS device
• How to: Update Zone Manager on Android

Mobile Zone for iOS 2

• How to: Update Mobile Zone on iOS device
• How to: Check Mobile Zone version on iOS

Mobile Zone for Android 2

• How to: Check Mobile Zone version on Android
• How to: Update Mobile Zone on Android

Family Zone Account 1

• How to: Reset your account password