The Basics 7

• Introduction to Family Zone
• The Family Zone Box & Home Networking
• The Mobile Zone App
• Setting up your Zone
• How to: Signing into Family Zone

See all 7 articles

Video Guides 22

• ANDROID APP ACTIVATION
• IOS APP ACTIVATION
• Family Zone Cyber Experts
• What is Family Zone?
• What is a Family Zone Free Trial?

See all 22 articles

Shopping 5

• Signing up to Family Zone
• Orders & Deliveries
• Promotion: FREE Trial
• Promotion: Online Money Back Promise
• How to: Access the Family Zone Shop

Plans & Billing 3

• Subscriptions
• Billing
• How to: Subscribe to an extension pack

Faults & Returns 1

• Faults & Returns

Cyber Safety Controls and Options 20

• Guide: Cyber Safety Profiles
• Feature Guide: Hazardous Apps
• How To: Manage YouTube Restricted Mode
• How To: Manage Google and Bing Safe Search
• Guide: Managing Device Features

See all 20 articles

Family Zone Home Networking 24

• Guide: Family Zone & Home Networking
• Family Zone Box Specifications
• Guide: The Family Zone Box
• Guide: Family Zone WiFi Networks
• Guide: Guests on your Network

See all 24 articles

Mobile Zone Apps, Safe Mobiles 25

• Mobile Zone
• Guide: Mobile Zone App
• Feature Guide: Zone Manager
• Troubleshooting Mobile Zone App
• Mobile Zone Feature Comparison

See all 25 articles

Managing Your Family 15

• Routines
• Calendars
• How to: Register a Family Member
• How to: Remove a user from your Family
• Guide: Borrow Requests

See all 15 articles

Mobile Zone For Laptops 19

• Mobile Zone for Laptops
• Mobile Zone for Windows (Education Edition)
• Mobile Zone for Mac (Education Edition)
• Mobile Zone for Chromebook (Education Edition)
• Mobile Zone for Laptops - Block Page

See all 19 articles

School Community Platform 18

• Product Guide: School Community Platform
• Feature Guide: Bulk Account Creation
• Feature Guide: Automated Laptop Provisioning
• Feature Guide: Parental Overrides
• Feature Guide: SCP - Dashboard

See all 18 articles

Schools and Safe WiFi 3

• Guide: Schools & Family Zone
• How To: Request School Registration
• PLC and Newington Family Zone Accounts

Cyber Experts 5

• How To: Select a Cyber Expert
• How To: Change Cyber Expert
• How To: Stop using a Cyber Expert
• Guide to: Dealing with misbehaviour
• Digital Parenting Pack

Family Zone Support 2

• Support Contacts & Hours
• Lodge a Complaint

Alerts and To Dos 9

• Red Alert: Device has been violated or jailbroken
• Red Alert: Android Device Administrator permissions have not been granted.
• Red Alert: VPN permissions have not been granted.
• Red Alert: Android Read Device ID Permissions have not been granted.
• Red Alert: Android Battery Manager permissions have not been granted.

See all 9 articles

Device Manager 1

• Product Guide: Device Manager

Location 5

• How to: enable Location
• How to: disable Location
• How to: find your children’s devices with Location
• Feature Guide: Location
• Troubleshooting: Location | Current device location not showing

Family 10

• Feature Guide: Users & Parent Access
• Feature Guide: Calendars & Routines
• Feature Guide: Access Requests
• Feature Guide: To dos
• Feature Guide: Shared Parenting

See all 10 articles

Controls 8

• Feature Guide: Content Filtering
• Feature Guide: Cyber Expert Profiles
• Feature Guide: Apps & In App Purchases
• Feature Guide: YouTube Restrictions
• Feature Guide: SafeSearch

See all 8 articles

Cyber Experts 3

• Feature Guide: Cyber Experts
• Feature Guide: Cyber Expert App Reviews
• Feature Guide: Cyber Expert Advice

Alerts & Alarms 1

• Feature Guide: Alerts & Alarms

Family Zone Parent App (AKA Zone Manager App) 4

• How to: Check Zone Manager Version on iOS
• How to: Check Mobile Zone version on Android
• How to: Update Zone Manager on an iOS device
• How to: Update Zone Manager on Android

Mobile Zone for iOS 2

• How to: Update Mobile Zone on iOS device
• How to: Check Mobile Zone version on iOS

Mobile Zone for Android 2

• How to: Check Mobile Zone version on Android
• How to: Update Mobile Zone on Android

Family Zone Account 1

• How to: Reset your account password

Family 10

• Troubleshooting: Calendars & Routines
• Troubleshooting: Devices & Device Sharing
• Troubleshooting: Access Requests
• Troubleshooting: Shared Parenting
• Troubleshooting: School Community

See all 10 articles

Controls 8

• Troubleshooting: Content filtering
• Troubleshooting: App & In App Purchases
• Troubleshooting: Cyber Expert Profiles
• Troubleshooting: SafeSearch
• Troubleshooting: YouTube Restrictions

See all 8 articles

Cyber Experts 3

• Troubleshooting: Cyber Experts
• Troubleshooting: Cyber Expert App Reviews
• Troubleshooting: Cyber Expert Advice

Alerts & Alarms 0

How Tos 76

• How to: change a routine
• How to: set a routine for a specific day
• How to: delete a routine set for a specific day
• How to: change a day type
• How to: add holidays to a calendar

See all 76 articles

School Manager 1

• Safe Inspect

Red Alerts 7

• Red Alert: Mobile Zone app removed
• Red Alert: Device not seen in 24 hours
• Red Alert: Mobile Zone notification permissions have not been granted
• Red Alert: Android Usage Access permissions have not been granted.
• Red Alert: Location permissions have not been granted.

See all 7 articles