Account Calendars 0

Account Cyber Safety 0

Account Features 0

Account on-boarding issues 0

Account Routines 0

Account Settings 0

Account Sign in issues 0

Account User issue 0

Delivery Issues 0

HZ Activation Issues 0

HZ Features 0

HZ Filtering Issues 0

MZ Activation Issues 0

MZ Features 0

MZ Filtering Issues 0

MZ Installation Issue 0

Unsupported Devices 0

MZ for Laptop Activation Issues 0

MZ for Laptop Features 0

MZ for Laptop Filtering Issues 0

MZ for Laptops Installation issues 0

The Basics 7

• Introduction to Family Zone
• Cyber Experts
• The Family Zone Box & Home Networking
• The Mobile Zone App
• Setting up your Zone

See all 7 articles

Video Guides 23

• Family Zone Setup Guide
• ANDROID APP ACTIVATION
• IOS APP ACTIVATION
• Family Zone Cyber Experts
• What is Family Zone?

See all 23 articles

Shopping 4

• Signing up to Family Zone
• Orders & Deliveries
• Promotion: FREE Trial
• Promotion: Online Money Back Promise

Plans & Billing 3

• Subscriptions
• Billing
• How to: Subscribe to an extension pack

Faults & Returns 1

• Box Faults & Returns

Cyber Safety Controls and Options 20

• Guide: Family Zone Filters, the basics
• Guide: Content Filtering
• Guide: Cyber Safety Profiles
• Feature Guide: Hazardous Apps
• How To: Manage YouTube Restricted Mode

See all 20 articles

Family Zone Home Networking 24

• Guide: Family Zone & Home Networking
• Family Zone Box Specifications
• Guide: The Family Zone Box
• Guide: Family Zone WiFi Networks
• Guide: Guests on your Network

See all 24 articles

Mobile Zone Apps, Safe Mobiles 27

• Mobile Zone
• Guide: Mobile Zone App
• Feature Guide: Zone Manager
• Troubleshooting Mobile Zone App
• Mobile Zone Feature Comparison

See all 27 articles

Managing Your Family 17

• Guide: Parent Accounts
• Guide: Routines and Calendars
• Routines
• Calendars
• How to: Register a Family Member

See all 17 articles

Mobile Zone For Laptops 19

• Mobile Zone for Laptops
• Mobile Zone for Windows (Education Edition)
• Mobile Zone for Mac (Education Edition)
• Mobile Zone for Chromebook (Education Edition)
• Mobile Zone for Laptops - Block Page

See all 19 articles

School Community Platform 5

• Product Guide: School Community Platform
• School Communities
• Feature Guide: Bulk Account Creation
• Feature Guide: Automated Laptop Provisioning
• Feature Guide: Parental Overrides

Schools and Safe WiFi 4

• Guide: Schools & Family Zone
• Guide: Safe WiFi Networks
• How To: Request School Registration
• PLC and Newington Family Zone Accounts

Cyber Experts 5

• How To: Select a Cyber Expert
• How To: Change Cyber Expert
• How To: Stop using a Cyber Expert
• Guide to: Dealing with misbehaviour
• Digital Parenting Pack

Family Zone Support 2

• Support Contacts & Hours
• Lodge a Complaint

Alerts and To Dos 15

• Operating system has been violated
• Red Alert: Device not seen in 24 hours
• Red Alert: Apple iOS Notification permissions have not been granted.
• Red Alert: Android Device Administrator permissions have not been granted.
• Red Alert: Android VPN permissions have not been granted.

See all 15 articles