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My child deactivated the app

My child 12yo deactivated the app and denying everything. I have no info coming and no control over internet usage. Could you please contact me??

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I am controlling my account through web I am not getting alert message when my child installing a gaming app .Even after deleting the app from his device O can still see it in apps.Does it takes time to update or my son has hidden the app on his device
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