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Unable to open the FZ app on my child's phone.

I bought the FZ phone and I'm unable to open the FZ app on my child's phone to set it up?? The phone is 2 day's old. Please help.

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Hi Laura, 

Are you getting an error message when attempting to open Mobile Zone? 

Could you please check that you are running the latest version of Mobile Zone by checking the Google Play Store and also update the phone's firmware if needed too


Regards, 

Calum M

Consumer Support Agent

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