Start a new topic

Hay day app not workkng

Hay day will not connect on age profile defaults 0-8 & 8-12. Anyone else having this problem?

Hi Craig,


Hay Day falls under the Clash of Clans | Supecell games category which can be found on the second page of the Social networks and games tab of the age profile controls.


Regards,

Terence C

Hi I have checked that other games. Has been enabled in playtime so that my daughter can play hay day. However the only way her iPad will connect to the hayday game is if I ‘borrow’ her iPad . How can I allow her to play without this occurring? Thankyou

Hi Tammy,


I've had a look through your traffic logs and can only see Hay Day being blocked in Study mode.

Could you please make sure that your daughter is in Play mode when trying to access the game.


If you are still having issues allowing your daughter access to Hay Day, please feel free to give our support line a call on 1300 398 326 and we'll be happy to assist.


Regards,

Terence C

Login to post a comment