Start a new topic

Mac book family zone download not working

I am trying to download the mobile zone app on a MacBook Air and I receive this message in the attached image. “Apple cannot check it for malicious software” “This software needs to be updated contact the developer for more information” I have downloaded the software from the family zone website today assuming it is the latest. Can you help with which MacBook software I should be downloading?
1 Comment

Hi Mark,

Thanks for letting us know, I have outlined how to circumvent this below.

1. Click on the Apple icon in the top left-hand corner.

2. Select System Preferences

3. Select Security & Privacy

4. Make sure you are in the tab General

5. Down the bottom of the page, you will have a message saying the Mobile Zone Installer was blocked.

6. Click on Open Anyway and the Mobile Zone installer will start and begin the process of install.

Kind Regards,

Zac Jones

Family Zone

Login to post a comment