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home.tools shows wrong device name

Hi,

  Despite setting up multiple devices, all the devices now show up as a single device on all laptops. Hence all of us adults are stuck on the same "child-level access" account.

How can you "reset" a desktop/laptop to be a different device? 

So my laptop is always DEVICE1, my adult sons desktop is always DEVICE2, and so on.

Serge

1 Comment

Hi Serge,


If you would like to borrow a device to another user all you will need to do is go to home.tools in the browser and select 'borrow this device'. If you have set up PIN's for your children they will be able to use these to perform a borrow, otherwise, they can just click 'request borrow' to send a borrow request to your Zone Manager app or web portal.


Kind Regards,

Terence C

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