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Adult Content

Hey, My child (senior category) informed me today that 4 days ago they were able to access adult content (graphic images/video). I'm pretty sure it was via YouTube. There are no red flags visible to me on the parent app. Do I need to change some settings to ensure this content is blocked and I am properly notified of attempts to access inappropriate content?
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Hi Johanna,

I have had a look at your son's internet usage and it doesn't look like he accessed anything that wasn't allowed in his age profile controls, if it was indeed via YouTube then I am afraid we can either block or allow it as a whole. I have checked his settings and he should be blocked from any other overtly graphic content from the web. It does not appear that you will need to change any settings in your Age Profile Controls for your son.

If you have any further questions, please let me know.

Kind Regards,

Zac Jones

Family Zone

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