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Can't unsubscribe from a cyber expert

I accidentally subscribed to a cyber expert but i tried to follow instructions in how to unsubscribe, i somehow cannot find the menu or option to do that.

Hi Elmo,

As Cyber Experts are now completely free they are unable to be unsubscribed from as we no longer offer the "Do It Yourself" plan. Newly signed up Family Zone accounts are now prompted to select a Cyber Expert during the on-boarding process.

You are still welcome to adjust the age profile controls that are assigned by default by the select Cyber Expert by going to > Settings > Age profile controls. Please see this video from our YouTube channel for more information on adjusting age profile controls:

Kind regards,

David B

Customer Support Agent

Does this mean that I now have no choice but to have my information shared with a Cyber Expert as described in the Cyber Expert terms and can no longer opt out of having information shared with a third party?

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