Hi Elmo,

As Cyber Experts are now completely free they are unable to be unsubscribed from as we no longer offer the "Do It Yourself" plan. Newly signed up Family Zone accounts are now prompted to select a Cyber Expert during the on-boarding process.

You are still welcome to adjust the age profile controls that are assigned by default by the select Cyber Expert by going to https://portal.familyzone.com > Settings > Age profile controls. Please see this video from our YouTube channel for more information on adjusting age profile controls:  https://www.youtube.com/watch?v=ePHPIfn4qMk.

Kind regards,

David B

Customer Support Agent