routine - phone is always on sleep despite routine settings

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routine - phone is always on sleep despite routine settings

Vicki Bedingfield

started a topic 3 months ago

My child’s phone is set at sleep even though I’ve set her routine differently on the web portal. We’ve had the problem for some time.

1 Comment

Jack Luke

said 3 months ago

Hi Vicki, I have taken a look at your account and I can see neither of your children are currently in Sleep Time. Is this a constant issue or is this something that is happening occasionally? Regards, Jack Customer Service Team

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routine - phone is always on sleep despite routine settings

Vicki Bedingfield

Jack Luke