Every OPPO device is slightly different. However if you follow these steps, you should find where the edit these battery optimisation permissions:
1. Open the settings app
2. Go to battery
3. In here you should see a list of apps, or an option that you can tap on that will bring you to a list of apps
4. Find Mobile Zone, and ensure any optimisation options are toggled off (we do not want Mobile Zone to be battery optimised, as this will switch it off to save energy)
5. Also check if low power mode is switched on - if so toggle it off
I have carried out the suggested changes in Settings but the app is still asking me to allow it to exclude MZ from battery optimisation and it wont let me progress in the installation. Any suggestions. thanks
Thanks for getting in touch.
Oppo devices can be tricky to get working with Mobile Zone.
Please call us on 1300 398 326 when you are free and have the device on hand.