My daughter (and half of year 7 apparently) had their phones confiscated at school yesterday because they were not on "school Mode".
I've had a look at her account today and added her school. Is that all I need to do?
Hi Rachel my daughters was confiscated too, I seem to have it set up but now she is unable to use it even at home? I can't seem to allow it to block only when at the school. Olivia
You can customise your child's routine through the portal at https://portal.familyzone.com, including adding the appropriate school time.
When you say it can't be used at home, what error messages are you seeing?
Please check the routine you have set, and the age profile controls corresponding to that routine. This can be done in the portal (https://portal.familyzone.com).