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Error installing Mobile Zone on Apple Mac

I'm trying to install mobile zone on my daughters Apple Mac, and it comes up with an ERROR on installation.  "Error running/applications/familyzone/mobilezoneagent/bin/fc-agent-updater_darwin-amd64--service unintall: panic: Encountered unrecoverable error while executing service action:  Failed to uninstall Family Zone Filter Client Updater: remove/Library/LaunchDaemons/fz-agent-updater.plist: no such file or directory."  No idea what this means.  Had the whole thing running nicely for the free trial and now experiencing errors to activate again.  Help please!

1 Comment

Hi Emma,


Are you still receiving this error? If so, please try reinstall.


  • Uninstall Mobile Zone Agent through 

Finder> Applications> FamilyZone> MobileZoneAgent> uninstall



If this is not successful, perhaps if you schedule a call with us, we will be able to troubleshoot this live. This can be done at the bottom of this page: https://www.familyzone.com/contactus


Else, please give us a call on 1300 398 326.


Regards,

David B

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