Start a new topic

Error installing Mobile Zone on Apple Mac

I'm trying to install mobile zone on my daughters Apple Mac, and it comes up with an ERROR on installation.  "Error running/applications/familyzone/mobilezoneagent/bin/fc-agent-updater_darwin-amd64--service unintall: panic: Encountered unrecoverable error while executing service action:  Failed to uninstall Family Zone Filter Client Updater: remove/Library/LaunchDaemons/fz-agent-updater.plist: no such file or directory."  No idea what this means.  Had the whole thing running nicely for the free trial and now experiencing errors to activate again.  Help please!

1 Comment

Hi Emma,

Are you still receiving this error? If so, please try reinstall.

  • Uninstall Mobile Zone Agent through 

Finder> Applications> FamilyZone> MobileZoneAgent> uninstall

If this is not successful, perhaps if you schedule a call with us, we will be able to troubleshoot this live. This can be done at the bottom of this page:

Else, please give us a call on 1300 398 326.


David B

Login to post a comment