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2 children one account

Is there a way I can have both my children on the one parent account ?

Hi Richard,


Unfortunately , as you are on an OVO plan, you can only have one child per account. This is a limitation set by OVO subscriptions. The solution for this would be to move to a paid plan of $5.95 per month or $59 per year which would allow multiple children and up to 7 Mobile Devices on one parent account.


Regards,

Katie B

CSR

This is the most ridiculous system. Why was this information not relayed before activating the OVO account? Had I known this I would have set up two different accounts - one for each parent. It may only be $59 (and in what currency???) but that's beside the point. Very disappointed

Hi Rebecca,


This is now fixed. I have sent you an email explaining.

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