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Blocked domains are affecting some Xbox games

HI there,

My son's xbox is connected to the FMZone wifi and a couple of days ago some of his games stopped working. I look at the blocked domains on his profile and I see a bunch of URLs from xbox/microsoft, which I believe is the reason why the xbox is not working as expected.

Is it possible to unblock certain domains from the list of blocked domains?

Please help.

cheers,

Alex

1 Comment

Hi Alexandre,


We have had some issues involving our Automatic Classifier this weekend. We have rolled back the system that was causing the problem. You will need to do a Quick Time Change through either Zone Manager or your online account with you can cancel immediately afterwards, its just needed to refresh the filtering settings.

Please let me know if you need a hand with any of this and I'm more than happy to walk you through it.


Regards,

Katie B

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