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GPS Trackers

I have installed Life 360 on my daughters phone but the location is not updating. The Life360 support advised us it may be due to restrictions with an VPN . Is it possible for GPS trackers to work with a mobile that is protected by Family zone.

Hi Sharnie,


It is possible for us to allow this through. Can you please use the Support Section of Portal to schedule a callback at a time that suits you when you will have the device with you to troubleshoot?


Regards,

Katie B

Can you add a solution here so the rest of us can add this as well.


Hi Matt,


We have requested what domains Life 360 use so we can show how to whitelist them. Unfortunately the only solution at the moment is to  unlock the following categories;

  • Required Web
  • IP Addresses
  • Apple Services (if an iPhone)

We'll update again if Life 360 come back to us.


Regards,

Katie B

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