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Google chrome not working

Just checking my son is unable to access google chrome.  We installed family zone last week and up until yesterday it was working. I think there was a microsoft update today, could this be related and have you had any issues with this previously.


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Hi Michelle,

We don't block browsers from working so this is more likely to be an update issue rather than a Family Zone issue.


Katie B

i am having the same problem with my daughters computer it has blocked google.

Hi Maureen,

I can see that a filter has been applied for in portal, via Settings > Age profile controls > Websites for both your children's age categories. If you remove this. by clicking the "X" next to the website Google will be unblocked. Else, you can click on the access times so that they are blue or unfiltered.


David B

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