Start a new topic

Reattempt to take subscription payment

Hi there, My monthly payment didn't go through. Will it retry or do I need to do something? Thanks.
1 Comment

Hi Rosemary,


I can see from our system that the payment was declined but another attempt to bill was made again 2 days later which was successful. Your account is balanced now and all is fine there.


Thanks,

Katie B

Login to post a comment