HI. We successfully installed the FZ App on our sons Ipod Touch and got an e-mail notification that the App had been activated. Our son then reported that Family ZOne deleted all the Apps on his Ipod, including the Family Zone App. We then got an e-mail notification that the Mobile ZOne App on the Ipod had been compromised by being deleted. We have since gone back and re-instated Mobile Zone and all seems good so far. I'm wondering if anyone else has experienced similar?
We do have a consequence where the apps will hide for 60 minutes, if Mobile Zone is tampered with, this may have been the case with your son.