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Apps not working or available despite being allowed or enabled

I have enabled or allowed access to a number of apps on my daughter's mobile via the Zone Manager app, however, they are appearing as either disabled or access is denied. I have checked the restrictions settings (iPhone) and checked the app access settings and restrictions multiple times within the Zone Manager app and everything appears to be as it should. Any help to fix this issue will be much appreciated.
7 CommentsSorted by Newest First

I have them set currently at Senior 16-17, but still will not permit them to use social media platforms that are set to be allowed.


I am having problems with my teens ipads and laptops.  I have set them to allow them to access their Steam games and chat and Discord during Play, but it is blocking it all the time.  


Hi Mike,


Unfortunately, we cannot control what apps appear in the app store and on steam etc.


Regards,

Tiara

Does Age Rating limit access to games? eg. Is a minimum Age Rating necessary for M-rated games?

Hi Paul,


That's good to hear. Let us know if you have other queries.


Regards,


Kelvin

Hi Kevin, It was actually just the camera that was disabled, and any app that was associated with the camera. According to my daughter the camera and associated apps are now working. It just seemed to fix itself. Thanks!

Hi Paul,


Can you tell me the name of those apps that you are having issues with so we can investigate further?


Regards,


Kelvin

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